Order Delivery

As many times as we've wished for psychic powers, we haven't gotten them YET. Even so, we'll try to provide a reasonable ETA when you place your order. After that, it's up to our delivery partners' to transport your food in a reasonable amount of time.

You bet we do. And it's super easy. Whether you place your order through our app, our online portal, or one of our partners' platforms, all you have to do is sit back, relax, and imagine your order, zooming its way to you.

Kinda yes, kinda no. All online or mobile orders will be delivered as soon as possible--hangry folk, rejoice--but if you place a catering order, you’ll be able to choose when you’d like to receive your large-format deliciousness.

When you submit a delivery order, it's sent directly to our courier team and restaurant crew, so it can get cooked up and on its way to you. That makes canceling orders sort of a challenge. If you really must cancel, and you've ordered directly through our app or online, reach out to our Customer Service team through the Contact Us page. If you ordered through a partner, check your confirmation email to contact their team directly. Keep in mind that you may incur a cancelation fee.

Did you place your order through us by using order.chipotle.com or our app? Our bad. Please get in touch with our customer service team through the Contact Us page. If you placed your order directly through our delivery partners, it’s their bad (but we’re still sorry about the inconvenience). Please contact them directly.

Since our first priority is making sure there's no confusion around what your order is or where it should be going, we (sadly) aren't able to accept modifications after delivery orders have been submitted. Our delivery partners have the same policy.

Yep. We partner with DoorDash's delivery team to fulfill delivery orders placed through our website and app.

We only work with partners that we know are able to provide Chipotle-quality service and deliver your order the way it deserves (AKA in style).

While your burrito should cost the same as it does with non-delivery orders, you may see a delivery fee, a service fee, or a minimum order amount. The fees also vary by partner. Just think of it as a small price to pay for getting deliciousness delivered to your door.